A lady is looking out the US Publish Workplace (USPS) for not solely allegedly damaging her $500 signed Taylor Swift album, but additionally for ignoring her request for a refund.
In a video posted to TikTok on 24 December, Kayla Christine unboxed a collector’s merchandise model of Taylor Swift album’s, Folklore, which might be seen with a bent body and cracked images.
“When the publish workplace destroys your signed Taylor Swift album that you just paid $500 for and refused to refund you regardless that you had insurance coverage,” she wrote within the textual content over the clip.
The TikTok video has greater than 2.1m views up to now, with many viewers tagging Swift in an effort to get Christine a brand new album. “@taylorswift are you able to assist her out her album was destroyed,” one particular person wrote, whereas one other viewer stated: “@TaylorSwift get this woman a brand new one.”
Different feedback inspired Christine to take authorized motion towards USPS, with another person commenting: “Straightforward, sue them, you had insurance coverage”.
“Small claims courtroom! That is unlawful,” one other viewer claimed.
Christine has since posted follow-up movies on TikTok, the place she has addressed among the questions she has obtained in regards to the album and the incident. In a clip posted on 30 December, Christine responded to a query about whether or not the CD, which is barely cracked on the entrance and has tape on the again of it, would truly play or not.
“It could not play if I put this within the CD participant,” Christine stated, including that it could “most likely get caught, truthfully” due to the tape that saved it hooked up to the collector’s merchandise.
In one other TikTok, Christine famous that it had been two to 3 months since she filed a declare on the album to USPS. Within the video, she additionally responded to a remark from a viewer who assumed that USPS advised Christine that her declare was denied based mostly on the package deal being “too fragile to ship”.
“They haven’t despatched me any paperwork stating why they failed to offer me my a refund, but when it was too fragile to ship, they need to have refused to ship it,” Christine stated.
In one other video, posted on 2 January 2022, Christine stated that viewers have requested her what the album seemed like earlier than it was packaged. She famous that when she purchased it in Las Vegas, Nevada, it was pre-packaged for her, so she didn’t get photos of the collector’s merchandise earlier than it was destroyed. Nevertheless, not every part from the acquisition was broken, as Christine revealed that one of many solely issues that wasn’t ruined was the “licensed signed photograph” of the album cowl.
On their web site, USPS notes that one can file an “indemnity declare” if a package deal was broken and coated by insurance coverage.
The Unbiased has reached out to Christine and USPS for a remark.
Kaynak: briturkish.com
